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Organizational Development Services

Give Us A Day™
Business Strategy & Planning
Strategic Talent Management
Tapping Team Intelligence™
Process Facilitation
Performance Management Reinvention
HR Process Alignment

Executive Forum: Total Customer Experience


Give Us A Day™

Give Us A Day™ is a day long strategic review for business or functional leaders in all types of organizations.

When you Give Us A Day™, we conduct a structured dialogue with you that creates a fresh perspective on tough challenges and leaves you with a specific plan based on highest leverage actions to accelerate desired change and results.

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Business Strategy & Planning

Enact provides consulting and facilitation services to help you advance the strategic work of your organization. Utilizing structured meetings and supporting tools, we ensure your team leaves “in action”, ready to support implementation of your strategic vision.

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Strategic Talent Management

Enact offers a range of solutions and consulting for the whole life cycle of talent management: from Acquire through Develop/ Le erage and Retain. We provide the tools and support for what we believe is essentially an ongoing, structured conversation about potential, performance and fit.

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Tapping Team Intelligence™

Using data from team member interviews, we analyze underlying issues and construct a highly interactive 1 to 2 day experience to accelerate team development and improve team performance.
Our approach can be used at all stages of a team, from launch through re-invention.

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Process Facilitation

Clients tell us that Enact facilitation services always exceed their expectations. We pride ourselves on continuously honing our skills in this area, and offering consistently world class meeting design and facilitation.

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Performance Management Reinvention

Enact offers a 5-stage transition process to move your organization from today’s
sub-optimal performance management system to a system that will: improve individual and collective performance, build alignment between individual action and larger goals, drive professional growth and development, and support equitable pay and recognition.

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HR Process Alignment

Enact can guide the development of an organization’s human capability using an established model, the People Capability Maturity Model ® (PCMM). Based on current best practices in fields such as human resources, knowledge management and organizational development, the PCMM guides organizations in improving the management and development of their workforces. Using the model as a strategic roadmap, Enact works with you to set priorities for HR process/program improvement and establish a culture of excellence.

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Executive Forum: Total Customer Experience

True customer focus is more than front-line interactions; it means embedding a customer service ethic with each and every employee. To support organizational alignment on the
importance of customer satisfaction, executives representing a variety of organizations are brought together to learn more about Enact’s research and experience in the field of customer satisfaction. These sessions provide an opportunity for leaders to share ideas and solutions to address key challenges in building a customer service culture.

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